What is HiveSocial™?
Enterprise Hive's flagship solution, HiveSocial™, gives you the ability to drive new customer and member growth, improve service and support and empower your employees. With HiveSocial™, organizations of all sizes can create a select array of flexible, collaborative online communities that connect customers, members and employees and fuel knowledge sharing, community engagement and interaction.
What can your organization do with HiveSocial™?
- Build better web communities with more opportunities for interaction between users
- Enable collaboration through document sharing and wiki software
- Gather feedback using polls and voting
- Store and easily find information using powerful search tools
- Create custom user profiles, gathering specific information based on user roles
- Create unlimited groups and sub-groups with public or private access to enable collaboration
- Establish multiple moderators in each community as desired
- Create user roles and permissions
- Enable premium groups with “out of the box” configuration options
- Insert custom content and widgets
- Maximize search engine optimization using built-in software features
- Enable single sign-on from your website or collaboration community into other systems
- Help users find other members with similar interests using built-in tools
- Allow multiple types of content in posts: video, audio, images, html, etc.
Software Features
Easily configurable, HiveSocial™ social business software includes the following features out of the box:
User Features
- Articles with ratings and comments
- Discussion threads
- News feeds
- Blogs
- Document libraries
- Wikis
- Polls
- Tag clouds and categories
- RSS feeds and email notifications
- Detailed and powerful search capabilities
- Flexible user profile with built-in tagging
- User-controlled privacy settings in the user profile
- Enable different permissions in each group depending on role
- Join public groups and request invitations to join private groups
- User-controlled workspace, connections, communications and email
- User-controlled blogs with administrative settings in each community to determine user rights
- Publishing in multiple groups simultaneously
- Auto-post capabilities from any external blog
- Content sharing from links and bookmarks
- Notifications by group, post or comments
- email posts to communities and groups without logging on
- email comments to posts without logging on
Administrator Features
- Organize users into groups, and organize groups into any hierarchy or structure
- Set communities as public or private, free or premium, hidden or visible (or any combination)
- Complete control over user security; a user may be a member in one community, but an administrator or moderator in another
- Configure your users' profiles for mandatory or optional fields
- Define the user sign-up process with many options for customization
- Community “look and feel” can be replicated across the entire site, or each community can have its own branding, theme, navigation, widgets, etc.
- Embedded banners, sponsor links and advertising
- Email newsletters with links, summaries or full content
- Comprehensive site and group dashboards, statistics and reporting
Content Features
- Optional premium content
- Full commenting on blog or forum features
- Social media bookmarking
- Upload or embed movies, podcasts, video, html, documents
- Wiki with the ability to attach files, photos, and videos
- Static pages for standard site content
- Organize files and wiki pages with folders, categories, and tags
- Standard modules for choice of the day, highest rated, most read, most discussed
- News items, events, and polls are easily added
- RSS feeds by site, group, post, and comments
- Rich text editor across all content types
- Intelligent cut/paste options handle Word, HTML, even embedded graphics and hyperlinks
Administration
- Create groups, sub-groups and category pages with home page content and module layout
- Choose from a library of theme styles, or ask us to design and build your specific theme
- 1, 2 or 3 column layout
- Manage site and group navigation
- Import or invite users, individually or from CSV file
- Complete control over all system-generated messages
- White list and black list for domains and individual email addresses
- Designed to be multi-lingual (English and Bulgarian available, contact us for any other language)
- Complete control over all language files, so you can use your terminology rather than ours
- Add scripts for external resources such as Google Analytics and WebTrends
- Controls for forbidden words and warning words
- Easily manage meta tags for Search Engine Optimization
- Easily review which registered users are reading each post
- Create unlimited combinations of premium content communities
- Copy group template to reduce set-up time when building multiple similar communities
- Point and click to move content on page