INFOGRAPHIC: The Case for Customer Service
In order to understand your customers and truly gauge the success of your customer service…
Author bzashev
Why great CIOs focus on the customer experience
by Lauren Hart Piper , Vice President, Product Management and Marketing Customer experience is taking…
Community Software is a Game-Changer for Customer Support
by Lauren Hart Piper , Vice President, Product Management and Marketing, Community software is designed…
Enterprise Hive Unifies Campus Communications with Modern Technology
Enterprise Hive releases social business software solution for higher education to unite the global campus…
Enterprise Hive and The Community Roundtable Announce Partnership
Partnership brings social business research and community management knowledge to executives and administrators with the…
HiveSocial Gamification
HiveSocial Gamification is a motivation engine that encourages participation, tracks activities and rewards accomplishments within…
HiveSocial for Sales & Marketing
Social media sites have a definite role in your marketing mix but to be successful,…
HiveSocial for Higher Education
Transform your institution into a social campus for a higher quality of learning and improved…
HiveSocial for Product Lifecycle Management
Traditionally, innovation for new products and services has been an inside job. But that doesn’t…
HiveSocial for Customer Service
Check out how HiveSocial for Customer Service can transform your business processes into social workflows…