This is an exclusive Webinar with IDC’s VP of Software Business Solutions, Michael Fauscette.
In this webinar, Michael discusses how business gamification creates a more successful and engaging community experience for customers, employees and partners.
Michael shares his expertise and research so you will learn:
1. Best practices for creating engaging communities using game theory and game mechanics.
2. How gamification creates a more engaged customer community including increasing customer loyalty, getting more relevant product/service feedback that leads into increased sales.
3. How an integrated gamification and community management platform can be used to create a more motivated workforce that increases sales productivity, deepens employee and customer relationships and accelerates employee performance.